Shipping
Processing time
Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Delivery times
Estimated delivery time for United States orders is 3–7 business days after the order has been processed.
Delivery times can vary by product, destination, carrier, and seasonal shipping volume. If a product has a different delivery estimate, the estimate shown on that product page or at checkout applies.
International shipping
International delivery estimates vary by destination and shipping method. International customers may be responsible for customs duties, taxes, or fees charged by their country.
Order tracking
When your order ships, we’ll email tracking information to the email address used at checkout. Tracking updates may take a few days to appear after shipment.
Shipping questions
For shipping questions, contact us at taylorhouseofgifts@gmail.com.
Returns
We accept eligible returns requested within 30 days after you receive your item.
To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase.
To start a return, contact us at taylorhouseofgifts@gmail.com. Items sent back without first requesting a return will not be accepted. If your return is approved, we’ll provide return instructions.
Refunds are issued to the original payment method within 10 business days after the return is received and inspected and the refund is approved. Your bank or card issuer may take additional time to post the refund.
Some items are not eligible for return, including perishable goods, custom or personalized products, personal care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards.
For any shipping or return questions, contact us at taylorhouseofgifts@gmail.com.